Question 1

What are lash extensions?

Accepted Answer

Lash extensions are semi-permanent, synthetic, faux mink or silk fibers that are applied strand by strand with specially formulated non-irritating glue to your own lashes to enhance your eye shape. I use a combination of synthetic and mink lashes to get the fullest, most natural look.

Lash extensions styles are designed per client's desired look and eye shape. Lash extension styles may look different on every person.

Question 2

What are the benefits of lash extensions?

Accepted Answer

Lash extensions are ideal for clients who like to save time while getting ready for the day. Lash extensions eliminate the need for mascara and most eye makeup like winged liner and daily strip lash application. After 24 hours of lash application, clients can swim, exercise, and follow their normal day-to-day routine.

Question 3

How long will my lash appointment be?

Accepted Answer

Lash extension appointment times may vary based on design and style. A full set of eyelash extensions takes anywhere from 90 to 150 minutes to apply.

Question 4

Will eyelash extensions damage my natural lashes?

Accepted Answer

I only use reputable and reliable brand tools and products.
I style every client's eyelash extensions to the size and length that fit their natural lashes and eye shape.
I will properly apply individual eyelash extensions to achieve excellent results.
Client aftercare is just as important for healthy lashes while having lash extensions.

Question 5

Will the lash extension application hurt?

Accepted Answer

No. In fact, you will barely feel a thing, as your eyes are closed and sometimes taped down. Clients tend to relax and even doze off and take a nap. Snoring is welcomed! Silent appointments are preferred by me, so nap time is greatly encouraged to allow me to work on your lashes without distractions.

Question 6

After lash extension application care:

Accepted Answer

TO MAXIMIZE THE LIFE OF YOUR LASH EXTENSIONS, PLEASE FOLLOW THE AFTERCARE INSTRUCTIONS
Do not rub or pull extensions to avoid damage to natural lashes
Do not curl lashes or apply mascara, perm or tint to lashes
Avoid using oil-based products near the eye
Brush through lashes daily with lash wand
Cleanse lashes with foam cleanser daily
Refills are recommended every 2-3 weeks!
Avoid sleeping on your face, sleep on your back or side

Question 7

What is a foreign fill?

Accepted Answer

A foreign fill is when you get your lashes filled by someone who did not do your previous lash set.

Question 8

What if I need a foreign refill?

Accepted Answer

While most locations send these customers away or demand a complete removal and full set, I specialize in this service at The Lash Club. The majority of locations don't give this service for the following reasons:
Because not everyone is a trained or qualified lash technician, not all of the work is up to standard quality. This can make a fill become time consuming and tedious.
Being able to blend curls, lengths, and different materials (silk vs mink, etc.) requires a lot of skill. 
The glue and lashes that were used may affect retention and cause irritation and/or sensitivity to the client's eyes. 
Not all lash techs have the materials and experience to correct foreign sets
I accept foreign refill appointments for a fee of $15. I will refill your lashes as much as I can within the time limit of the appointment. If the previous lashes are too damaged or the work was not done correctly, I will suggest a lash removal and new set.

Question 9

How can I get a discount?

Accepted Answer

All new clients can get a 10% discount with code WELCOME10 when booking their appointment. Clients can get a discount on services through the referral program, which gets the client $10 off on their next service when they send new clients to The Lash Club.

Promotional discounts are also available throughout the year, which are posted on the PROMO highlight of The Lash Club's Instagram account, @lashclubhtx.

Question 10

What if I don't see a time I want on the schedule?

Accepted Answer

Clients can request an after-hour appointment by calling or texting (832) 904-5194. Clients can also message The Lash Club via Instagram, @lashclubhtx.

After-hour appointments will be charged a fee of $45. Squeeze-in appointments will be charged a fee of $20. Appointment requests must be confirmed by The Lash Club.

Question 11

Is there an age requirement for lash extension services?

Accepted Answer

You must be at least 16 years or older to get lash extensions at The Lash Club. Parental consent will be necessary for minors.

Question 12

What if I'm running late to my appointment?

Accepted Answer

Please text or call me and give me a heads up. If you are more than 15 minutes late, your appointment will be cancelled and your deposit will not be transferred.

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